Privacy Policy

Company Name: Knightman Ltd

Knightman Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services, visit our website, or interact with us.

1. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, company name
• Technical Information: IP address, browser type, device information, and usage data
• Service Data: Information required to deliver IT support and cybersecurity services
• Communication Data: Records of correspondence, support requests, and enquiries

2. How We Use Your Information

We use your data to:

• Provide and manage our cybersecurity and IT support services
• Respond to enquiries and provide customer support
• Improve our services, systems, and user experience
• Ensure the security and integrity of our systems
• Comply with legal and regulatory obligations

3. Legal Basis for Processing (UK GDPR)

We process personal data under the following legal bases:

• Contractual necessity – to deliver agreed services
• Legitimate interests – to improve services and maintain security
• Legal obligations – to comply with applicable laws
• Consent – where required (e.g. marketing communications)

4. Data Sharing

We do not sell your personal data. We may share data with:

• Trusted third-party service providers (e.g. cloud hosting, monitoring tools)
• Professional advisers (legal, financial, compliance)
• Regulatory authorities when required by law

All third parties are required to maintain appropriate data protection standards.

5. Data Security

As a cybersecurity provider, we take data protection seriously. We implement appropriate technical and organisational measures, including:

• Encryption and secure data storage
• Access controls and authentication mechanisms
• Continuous monitoring and threat detection
• Regular security reviews and updates

6. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil the purposes outlined in this policy
• Meet legal, regulatory, and contractual requirements

7. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time (where applicable)

8. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

• Enhance user experience
• Analyse website performance
• Improve functionality

You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Knightman Ltd
Email: knightmanltd@gmail.com
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ